From my own online experiences as well as from the email we receive here at WriteMyMemoirs, I understand how easy it is to forget your username or password—sometimes both! We all make mistakes and forget things. When we create a username and password on any website, we try to come up with something simple enough to remember—but also something complex enough that other people won’t be able to figure out. Then if we let even a few days go by without signing onto the account, when we go back to it we may not be able to follow our own trail of thought.
If that happens to you, please just let us know! Click on Contact Us at the top of the page, and ask us to email your username and password. We’re happy to help! Often, the alternative to asking us to retrieve your information is that you just stop coming to the website and give up on writing your memoirs. We certainly don’t want you to do that!
You signed up for a reason: to create a record of your life story. It’s a great goal and something that your children and grandchildren will appreciate. Does it take work? Most things worth having require a commitment and some hard work. Keep your eye on the prize, and don’t let something as simple as forgetting your password stop you from completing this worthwhile achievement. We’re here to help. Just ask us!